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Learn.Exeter Moodle Accessibility Statement

Accessibility Statement for Learn Exeter 

This accessibility statement applies to the Learn Exeter Virtual Learning Environment (VLE).  

The website is built on Moodle and is run by the University of Exeter. Moodle has been developed with accessibility in mind, allowing you to navigate using a keyboard, use screen readers, and customise your display. 

We want as many people as possible to be able to use this website. For example, that means you should be able to: 

• change colours, contrast levels and fonts using browser or device settings 

• zoom in up to 400% without the text spilling off the screen 

• navigate most of the website using a keyboard or speech recognition software 

• listen to most of the website using a screen reader 

 has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We are committed to making Learn Exeter accessible, but we know some areas still need improvement. The list below shows the issues we're currently aware of, with the most impactful problems listed first. 

• Older PDF and Word documents are not fully accessible – we are working to update and improve the accessibility of these documents. If you need access to a specific document, please contact the course leader for an alternative version. 

• Some video content does not have captions or audio description – we aim to provide captions for all videos and transcripts where needed. If you require captions for a particular video, please let us know. 

• Some navigation elements are not fully accessible – for example, incorrect ARIA tags can make keyboard navigation confusing. We are working to fix these issues. 

We are always looking to improve the accessibility of Learn Exeter and are continuing to audit our content. If you find something that you are unable to access, or we have failed to identify a barrier, please let us know. 

Feedback and contact information 

If you find any problems not listed on this page, think we're not meeting accessibility requirements, or need information in a different format (such as accessible PDF, audio recording, or another format that meets your needs), please contact the site administrators via: learnexeter@exeter.ac.uk 

We will consider your request and respond to you within 10 days. 

If there are issues relating to the content of a specific course, please contact your course leader. If they are unable to resolve your issue, they will escalate it to the site administrators. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, . 

Technical information about this website’s accessibility 

²ÝÁñÉçÇøµØÖ· of Exeter is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the , due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Navigation and access information issues 

• Some navigation elements cause confusion for keyboard users, with unexpected focus jumps when tabbing through the page. 

• Heading structures are inconsistent, which can make it difficult for screen reader users to understand page layout and navigate efficiently. 

Code and markup issues 

• Some images lack alternative text, meaning screen reader users miss important context - including the site logo, which links back to the homepage. 

• There are instances of empty headings and incorrect heading levels throughout the site, which disrupt the logical page structure for assistive technologies. 

• Several areas contain invalid or duplicate ARIA attributes, which can cause screen readers to announce incorrect information or become confused when navigating. This includes the ReciteMe accessibility widget appearing out of logical keyboard tab order. 

Non-compliance with the accessibility regulations 

The following WCAG success criteria are not met on some parts of the website: 

Images must have alternative text -  

• The site logo in the header and the footer logo lack alternative text, meaning screen reader users cannot identify that these images link to the homepage. 

Headings must describe topics or purpose -  

• Heading structures are inconsistent, with empty headings present in the footer and misleading heading levels used in custom theme blocks. This makes it difficult for screen reader users to understand page hierarchy. 

• An orphaned list element in the admin toggle means list context is lost for assistive technologies. 

Keyboard focus must move in logical order -  

• The ReciteMe accessibility widget uses a tab index value greater than 0, which forces a custom focus order and causes unexpected focus jumps for keyboard users. 

Headings must clearly describe topics or purpose -  

• Misleading heading levels and empty headings throughout the site prevent users of assistive technology from navigating content effectively. 

ARIA labels must be understandable for assistive technology -  

• Duplicate ARIA IDs in navigation elements can cause screen readers to announce the same label for different courses. 

• Invalid ARIA references and orphaned list elements mean that some components are not correctly communicated to assistive technologies. 

What we're doing to improve accessibility 

We have identified the issues listed above and are taking the following steps to address them: 

• Theme improvements: We are working with our theme provider (Edwiser) to fix heading structures, empty headings, and ARIA issues in the next theme release. 

• Content auditing: We are reviewing and updating alternative text for key images, including logos, as part of our ongoing content improvement work. 

• Ongoing monitoring: We will continue to test the site regularly and address new issues as they arise. 

We expect most of these issues to be resolved by February 2027 and will update this statement as progress is made. 

Disproportionate burden 

We have not identified any issues that would qualify for exemption under the disproportionate burden provision. We will continue to review this as part of our regular monitoring and updates to Learn Exeter. 

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents published before 23 September 2018 

The accessibility regulations do not require us to fix PDFs or other office documents published before 23 September 2018 if they are not needed for active administrative processes. 

Some documents on Learn Exeter fall into this category, including: 

• Historical course materials and archived content 

• Certificates and award documentation 

• Older policy documents that are kept for reference only 

If you need access to any of these documents, please contact us and we will provide the information in an alternative format where possible. 

Third-party content 

Our site may contain content from external sources that is not under our control, such as embedded social media feeds or links to external websites. This content is exempt from the regulations. 

What we’re doing to improve accessibility 

We are committed to improving the accessibility of our Virtual Learning Environment. Our ongoing work includes:  

Supporting our course developers 

• Providing training for course developers creating accessible PowerPoint, Word, and PDF documents, including use of in-built accessibility checkers 

• Supplying standardised templates that follow accessibility best practice 

• Offering guidance on creating accessible content within Moodle (labels, headings, resource descriptions) 

Improving video and multimedia content 

• Ensuring all recorded videos include captions and transcripts as a minimum 

• Checking third-party videos and interactive activities for accessibility before use, with alternative engagement methods available where needed 

Empowering learners 

Providing information on simple accessibility tools learners can use themselves, including: 

• Built-in accessibility features on Windows and Mac 

• Keyboard navigation within Moodle 

• Free screen reading software and text-to-speech tools  

• Provision of the ReciteMe widget for accessibility customisation 

Monitoring and responding 

• Continuing to audit our content and address issues as they arise 

• Responding to accessibility requests within 10 working days 

• Working with third-party providers to resolve known issues with widgets and themes 

We will update this accessibility statement as progress is made. 

Preparation of this accessibility statement 

This statement was prepared in March 2026. It was last reviewed on 9th March 2026. 

The statement focuses on information relating to the provision of accessible and inclusive learning on the University of Exeter’s external facing Moodle Virtual Learning Environment, Learn Exeter. 

This website was last tested in February 2026 against the WCAG 2.2 AA standard. 

Testing was carried out by a Learning Experience Developer within the Learn Exeter team on behalf of the University of Exeter. A sample of the most popular courses were tested using automated testing tools, with a further audit of the website carried out to the WCAG 2.2 AA standard. 

To ensure this statement reflects best practice and meets legal requirements, Microsoft Copilot (Microsoft Word version 2512) has been used to assist in the preparation and creation of the content. All information has been verified for accuracy by a Learning Experience Developer.